Term and Conditions

Welcome to Fit Machines Hub. These Terms and Conditions govern your use of our website and services. By accessing fitmachineshub.com and making a purchase, you agree to be bound by these terms. We serve serious fitness enthusiasts and professionals worldwide with professional-grade equipment and exceptional service.

2. User Obligations and Responsibilities

2.1 Account Registration

Users must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

• Misusing product information or specifications
• Attempting to circumvent security measures
• Placing fraudulent orders
• Violating intellectual property rights
• Engaging in activities that disrupt our services

2.3 Age Requirement

You must be at least 18 years old to purchase from our website or have parental consent.

3. Products and Services Description

3.1 Product Categories

We specialize in professional-grade fitness equipment including:

• Strength Training: Barbells, Dumbbells, Kettlebells, Weight Benches
• Cardio Equipment: Treadmills, Exercise Bikes, Rowing Machines, Cross Trainers
• Specialty Items: Portable Air Conditioners, Dehumidifiers, Air Coolers
• Value Options: Refurbished Cardio Machines, Refurbished Weights, Packaging Damaged Items

3.2 Service Area

We ship to most international locations excluding remote areas in Asia and other specified remote regions. Customers are responsible for verifying serviceability in their location.

4. Order and Payment Terms

4.1 Order Processing

• Orders processed within 1-2 business days after payment confirmation
• Weekend/holiday orders processed next business day
• Order confirmation does not guarantee product availability

4.2 Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels.

4.3 Pricing and Taxes

• Prices are in US Dollars unless otherwise specified
• Customers are responsible for customs fees, taxes, and import duties
• We reserve the right to adjust prices due to market conditions

4.4 Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Orders over $50 via EMS (15-25 business days after shipment)

5. Returns and Refunds

5.1 Return Timeframe

Eligible items may be returned within 15 days of delivery. Return requests must be initiated within this period.

5.2 Return Conditions

• Items must be in original, unused condition
• All original packaging and materials included
• No signs of wear, assembly, or use
• Manufacturer tags and labels intact
• Proof of purchase provided

5.3 Return Process

1. Contact us at [email protected] within 15 days of delivery
2. Provide order number, product details, and reason for return
3. Receive Return Authorization Number if approved
4. Package items securely in original packaging
5. Ship using trackable method to our facility
6. Receive confirmation upon inspection

5.4 Refund Details

• Processing time: 3-5 business days after return receipt
• Refunds issued to original payment method
• Credit Card/PayPal: 5-10 business days to appear on statement
• Original shipping fees non-refundable
• Customers responsible for return shipping costs (unless our error)

6. Intellectual Property

6.1 Copyright

All content on fitmachineshub.com, including text, graphics, logos, and images, is our property and protected by international copyright laws.

6.2 Trademarks

“Fit Machines Hub” and our logo are registered trademarks. Unauthorized use is prohibited.

6.3 Product Information

Product descriptions, specifications, and images are proprietary. Reproduction without permission is prohibited.

7. Liability Limitations

7.1 Product Use

Customers are responsible for:

• Proper assembly and installation of equipment
• Following manufacturer safety guidelines
• Using equipment for intended purposes only
• Regular maintenance and safety inspections

7.2 Shipping and Delivery

• Delivery times are estimates and may vary
• Not liable for delays due to customs, weather, or carrier issues
• Customers must inspect deliveries for damage upon receipt
• Report damaged or defective items within 48 hours of delivery

7.3 Maximum Liability

Our maximum liability for any claim is limited to the purchase price of the product in question.

8. Privacy and Data Protection

8.1 Data Collection

We collect necessary information for order processing, shipping, and customer service. Your privacy is protected in accordance with our Privacy Policy.

8.2 Payment Security

All payment information is processed through secure, encrypted channels. We do not store complete payment details on our servers.

9. Governing Law and Dispute Resolution

9.1 Applicable Law

These terms are governed by the laws of Texas, United States.

9.2 Dispute Resolution

Any disputes shall be resolved through good faith negotiation. If unresolved, disputes will be settled in the courts of College Station, Texas.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website constitutes acceptance of updated terms.

Our Commitment to You

At Fit Machines Hub, we’re dedicated to supporting your fitness journey with reliable, professional-grade equipment. These terms are designed to ensure transparent, fair, and secure transactions for our global community of serious fitness enthusiasts. Thank you for trusting us with your fitness equipment needs.