At Fit Machines Hub, we understand that getting your fitness equipment to your doorstep quickly and safely is a crucial part of your home fitness journey. That’s why we’ve streamlined our delivery process to ensure you receive your professional-grade equipment with ease and convenience, no matter where you are in the world.
Note: We ship globally, excluding some parts of Asia and remote areas. If you have any questions about delivery to your location, please contact our customer support team at [email protected].
Shipping Options
We offer two reliable shipping options to meet your needs and budget. All orders are processed within 1-2 business days before shipment.
Standard Shipping
For those who want their equipment as soon as possible, our Standard Shipping option is the way to go. We partner with trusted carriers like DHL and FedEx to ensure fast and secure delivery.
- Cost: $12.95
- Delivery Time: 10-15 business days after shipment
- Ideal for: Customers who prioritize speed and tracking capabilities
Free Shipping
We believe that quality fitness should be accessible to everyone, which is why we offer free shipping on orders over $50. This option uses EMS for reliable delivery.
- Cost: Free for orders over $50
- Delivery Time: 15-25 business days after shipment
- Ideal for: Budget-conscious customers who don’t mind a longer wait
Order Processing
Once you place your order, our team gets to work immediately. We process all orders within 1-2 business days. During this time, we:
- Confirm your order details
- Prepare your equipment for shipment
- Ensure all items are properly packaged to prevent damage during transit
You will receive a confirmation email once your order has been shipped, along with tracking information so you can monitor your delivery.
International Shipping
As a global fitness equipment provider, we ship to most countries worldwide. However, we currently do not ship to some parts of Asia and remote areas due to logistical constraints. If you’re unsure whether we deliver to your location, please contact us before placing your order.
Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the product price or shipping cost.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your equipment, you can return it within 15 days of receipt. Please visit our Returns Policy page for more details on how to initiate a return.
Need Help?
Our customer support team is here to assist you with any delivery-related questions or concerns. Don’t hesitate to reach out to us at [email protected].
Thank you for choosing Fit Machines Hub for your home fitness needs. We’re excited to be part of your fitness journey and look forward to helping you achieve your goals with our professional-grade equipment!